Effective Date: June 19, 2025

✅ Privacy Policy for Flexhato – Healthy Product Marketplace

1. Privacy Policy

At Flexhato, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our platform to shop for healthy goods like fruits, vegetables, nuts, seeds, and more.

2. Information We Collect

When you browse, register, or order from us, we may collect the following personal data:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (securely encrypted)
  • Device and browser data (for analytics)
  • Purchase history and preferences
  • Customer service communications

Data is collected either directly or via cookies and technologies.

3. How We Use Your Information

We use your data to enhance your experience, fulfill orders, and improve service. Uses include:

  • Processing orders and deliveries
  • Customer service and support
  • Personalized product recommendations
  • Marketing emails (only with consent)
  • Website analytics and performance
  • Fraud prevention and security

We do not sell or share your data for commercial purposes.

4. Data Security

We protect your data with:

  • SSL encryption for payments
  • Secure cloud storage
  • Employee access controls
  • Security audits and monitoring

No internet method is 100% secure, but we take serious precautions.

5. Cookies and Tracking

Cookies help us improve user experience, track preferences, and serve relevant content. You may disable cookies via your browser.

6. Your Rights

You have the right to:

  • Access your data
  • Correct or update information
  • Request account deletion
  • Withdraw marketing consent
  • Complain to the UK ICO

To exercise these rights, please email us.

7. Contact Us

If you have questions, contact our Data Officer:

  • 📧 Email: contact@flexhato.net
  • 📞 Phone: 078 3911 3737
  • 📍 Address: 12 Castledore Road, United Kingdom

Policy Update

This Privacy Policy was last updated on June 19, 2025. Continued use of our website signifies your acceptance.