Effective Date: June 19, 2025

📦 Shipping Policy

1. Delivery Areas

Flexhato currently offers shipping throughout the United Kingdom. For international orders, please contact our support team in advance.

2. Processing Time

Orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed the next business day.

3. Shipping Methods

We offer Standard (3–5 days) and Express (1–2 days) shipping. Rates are calculated at checkout based on weight and destination.

4. Tracking

Once dispatched, a tracking number will be emailed to you to monitor delivery progress.

5. Delays

We are not liable for delays caused by couriers, weather, or unforeseen circumstances, but we strive to keep you informed.

6. Your Rights

You have the right to:

  • Access your data
  • Correct or update information
  • Request account deletion
  • Withdraw marketing consent
  • Complain to the UK ICO

To exercise these rights, please email us.

7. Contact Us

If you have questions, contact our Data Officer:

  • 📧 Email: contact@flexhato.net
  • 📞 Phone: 078 3911 3737
  • 📍 Address: 12 Castledore Road, United Kingdom